Privacy Policy & Use Terms

Please treat our equipment with respect, like you would treat your own property and return it in the same condition as you receive it from us. Thank you!

Summary

When renting our equipment, you ("the Renter"), are responsible for: 

1. 

2.  

3.
Reading and understanding these TERMS AND CONDITIONS. 
Reading and understanding the DIRECTIONS and INSTRUCTIONS for use.
Returning the Equipment to our authorised representative, the Rental Agent.

4. 

5. 

6.
Receiving and returning the Equipment ON TIME as agreed and booked.
Returning the Equipment CLEAN.
Any DAMAGES to the Equipment.

The Renter accepts and agrees to the following Terms and Conditions:

1.

Rental period (24 hours - as booked)

To return the carpet cleaning machine, the Tough Stain Tool and the vacuum cleaner (if taken at time of rental) in a clean condition to the authorised representative of Mean Green Carpet Cleaning Machine Hire (the Rental Agent) on or within the time and date ("the Due Back Date and Time"), unless an extension of time has been granted by the Rental Agent prior to or at the time of delivery.

The Rental Period starts from the date and time booked. The carpet cleaning, the Tough Tool Stain Tool, detergents and the vacuum cleaner (if taken at time of rental) will be delivered by the Rental Agent to the address provided at booking. A redelivery charge of £9.99 shall apply when the Renter is not present at the booking address at the time of delivery and must be paid to the Rental Agent at the time of redelivery. In this case, the Rental Period shall continue from the date and time of the booking and the full rental charge shall apply.

A late return charge comprising the full-day's rental fee and the recollection charge of £9.99 (for each 24-hour period or part thereof) shall apply for the rented Equipment returned after the twenty-four (24) hours rental period's Due Back Date and Time.

THEFT OR CONVERSION OF EQUIPMENT IS A CRIMINAL OFFENCE. Mean Green Carpet Cleaning Machine Hire will prosecute theft to the fullest extent of the law. We reserve the right to use every lawful means to recover the Equipment and report it as stolen to the Police. In this case, the Renter shall be liable for all associated costs.

2. 

Charges

The Renter agrees to pay the rental fee for 24 hours (or part thereof) as booked. A deposit of a full-day's rental may be required.

Other charges, including a late return charge (if the Equipment not returned within the 24-hour rental period as booked) and/or a cleaning charge of £14.99 (if the Equipment is not returned in a clean condition to the Rental Agent) and/or redelivery/recollection charge of £9.99 may be charged.

Additional charges may apply if the Equipment acquires any damage due to accident, misuse or neglect, as well as any costs and fees connected with the recovery of the Equipment and/or collection of other fees.

The Renter agrees to pay all fees and charges (as applied) and authorises Mean Green Carpet Cleaning Machine Hire to charge the Renter's credit/debit card.

3. 

Equipment / Product Use

Instructions for the use of the Equipment and cleaning products will be provided and must be followed. Damage to the Equipment or areas you are cleaning will not be covered by Mean Green Carpet Cleaning Machine Hire and/or by the manufacturers of the Equipment and cleaning products. Here are examples of not following instructions:

  • Using the Equipment on floors and surfaces not designated in the instructions.
  • Use of products other than by Bissell in the Equipment, especially dyes and bleach.
  • Continued use of the Equipment that has malfunctioned.
  • Using the Equipment on or too close to floors and surfaces that can be damaged by water overspray.
  • Using the Equipment for commercial purposes.
  • Use of the Equipment by a party other than the Renter.
The Equipment is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision and instruction concerning the use of the appliance by a person responsible for their safety. Children must be supervised to ensure that they do not play with the Equipment.

If the Equipment malfunctions or appears unsafe, the Renter agrees to immediately discontinue its use and return it.

4. 

Indemnification

The Renter understands and accepts that Mean Green Carpet Cleaning Machine Hire and/or manufacturers of the Equipment and/or cleaning products are not liable for any losses and/or damages and/or injuries resulting from the use of the rented Equipment and/or cleaning products. As such, the Renter indemnifies Mean Green Carpet Cleaning Machine Hire, its respective agents, officers, representatives and employees against any losses, incidental or consequential damages to property and/or injuries associated with the use of the Equipment.

5. 

No Warranty

Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose are limited to the value of the rental fee paid.

6. 

Renter's Liability

The Renter shall be liable if the Equipment is damaged or lost whilst on hire to him/her and shall indemnify Mean Green Carpet Machine Hire for (1) all costs it suffers in undertaking recovery and/or repair, and (2) for the full value of the Equipment if it is lost or damaged beyond repair.

7. 

Returning the Equipment

The Renter agrees to return the Equipment within or by the agreed Due Back Date and Time and understands and accepts that Mean Green Carpet Cleaning Machine Hire may initiate civil and/or criminal proceedings without further notice if the Equipment is not returned within 24 hours (as booked) of the agreed Due Back Date and Time.

8. 

Insurance Company Waivers

If the Renter has an insurance policy that pays for damages caused by this Equipment, the Renter agrees to waive (1) any right of his/her insurer to subrogate agains Mean Green Carpet Cleaning Machine Hire and/or its respective agents, officers, representatives and employees and/or manufacturers of the Equipment and/or cleaning products, and (2) any rights the Renter may have to be reimburse for a deductible under an insurance policy.